Roto-Rooter Plumbing & Water Cleanup

My experience with this company was satisfactory until the next day when I discovered that the plumber had improperly disposed of the sewage water pumped from my basement, dumping it onto my brick pavers and spilling some onto my driveway. This careless action left me disappointed and unhappy." But now I have to say they came back the next day and cleaned it all up.

The best plumbing job I’ve experienced. Agon, the person who came on behalf of Rotorooter was a godsend. He knew what he was doing. He was fast, clean and resourceful.

My husband and I have been using Roto Rooter for years… recently our waste pipe was blocked and they recommended a liner … they came the next day and installed it. They did an amazing job … efficient and finished it in less than a day. The installers were so nice and told my husband what they were doing g step by step. When they were done it was as if no one was there. I recommend them to anyone who wants quick action, a job well done and nice people!!!

We called Roto-Rooter with multiple emergency plumbing issues and a technician arrived with-in the hour! Ernesto was very professional and highly knowledgeable! Ernesto was also very courteous and patient, taking the time to show us shut off valves and making sure they were in good working order. All technicians should be this good!! Very satisfied!

Technician was very helpful and knowledgeable. Finished clearing clog that I had partially cleared. I was told that I would get a free camera inspection, but no one ever showed up. Clean up crew was trying to get me to make an insurance claim after I told him that I would not. Became very pushy in my opinion. Overall the clog was cleared, but the other service that were promised to me never happened. And to some degree may be misleading.

I had a water leak in my basement and called RR at 9am. They were able to dispatch a technician, Ernesto, to my home before 1pm while providing regular updates with his ETA. The initial visit was informative, Ernesto was professional and knowledgeable - he was able to outline potential causes and provide cost estimates. The issue is not resolved but I feel more informed and will likely use Roto-Rooter for the fix.

Carlos and partners were excellent! Carlos took great care of us and was extremely efficient at getting our problem solved and answering all our questions and concerns! I was very happy to have him in my home and would highly recommend him! Thank you!

My technician, Agon was super knowledgeable and helpful. He was able to clearly explain the work being done and help me understand how to maintain the sewage line for our home. He was very efficient and provided exceptional customer service. His service on its own was worth all five stars and the reason I am give him a shout out. The price, however, was just not right. It was not his fault that the job came with an unnecessarily excessive price tag for work that ended up being relatively straightforward and did not take long.